Privacy Policy

This policy describes how AI Assessment (“we,” “us,” or “our”) handles personal information when you use the platform. It applies to people who create or administer assessments and candidates who take them.

If an organization invites you to an assessment, that organization decides why your information is collected and how it uses your results. Contact the organization that invited you for details about its hiring process and any separate privacy notice.

Account and organization information, such as your name, email address, profile image, sign-in details, and information about assessments you create.

Candidate and assessment information, such as a candidate’s name and email address, invited assessment, interview responses, submitted text or conversation, duration and timestamps, and assessment feedback or reports generated by the platform.

Service and transaction information, such as basic diagnostic and security data, payment status or transaction references from a payment provider, and messages you send to us. Payment card details are handled by the payment provider rather than stored as assessment feedback.

We use information to create and administer assessments, authenticate users, deliver candidate experiences, process responses, generate and display AI-assisted feedback, send requested notifications, process payments, provide support, secure and improve the service, and meet legal obligations.

We do not use an AI-generated score or recommendation as a guarantee about a person. Organizations are expected to review reports and make hiring decisions with appropriate human judgment.

To provide platform features, information may be processed by providers that support our service, such as Supabase for authentication and database hosting, OpenRouter and its model providers for AI feedback, Vapi and speech-processing providers for voice interviews, Resend for feedback email, and Cashfree for payments. The providers used can depend on the feature you access.

These providers process information to deliver their services to us, under their own terms and privacy practices and any applicable agreements. We do not control their independent operations. Review the relevant provider policies where appropriate.

Assessment creators and authorized team members can access assessment and candidate information associated with their workspace. Candidate feedback is sent to a candidate only when the platform is configured to send it.

We may share information with service providers who help operate the platform, when required by law or valid legal process, to protect users and the service, or as part of a business transfer. We do not describe candidate assessment data as public content.

We retain information for as long as needed to provide the service, maintain assessment records, support organizations, resolve disputes, enforce agreements, and meet legal obligations. Retention periods may depend on the organization using the service and its configuration.

We do not state a single fixed deletion period here because retention can differ by data type and organizational requirements. Contact the organization that invited you about its retention practices, or contact us for a platform-related request.

We use reasonable technical and organizational measures intended to protect information. No online service or transmission method can be guaranteed completely secure. Protect your account credentials and notify us promptly if you believe an account or assessment link has been misused.

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. To make a request about assessment information, contact the organization that invited you first; it controls the assessment and hiring process. You may also contact us and we will help route the request where appropriate.

You may be able to manage account information through your account. Some information is necessary for the service to operate, and we may need to retain certain records where the law permits or requires it.

Our providers may process information in countries other than where you live. Where required, applicable safeguards for cross-border transfers should be addressed through the arrangements with those providers and organizations.

The platform is intended for employment and assessment workflows and is not designed for children. Do not knowingly submit a child’s personal information unless the organization has determined that it is lawful and appropriate.

We may update this policy as the service or legal requirements change. We will post the latest version here and revise the “Last updated” date. Material changes may also be communicated through the service where appropriate.